Skip to content
RSRANJEET SAINI

AI Automation

AI Enquiry Triage

A research concept for classifying inbound business enquiries, drafting replies and maintaining a lightweight pipeline for small service businesses.

Research

Problem

Small service businesses lose leads because enquiries arrive across channels and wait hours for a reply.

Concept

Channel connectors feed a model that classifies intent and urgency, drafts a reply for one-click approval and schedules follow-ups; everything is logged and reviewable.

Technology

Language model APIs with structured outputs, PostgreSQL, background jobs, email and messaging integrations

No case study is published for this project yet. Case studies appear only when results are verified. Last updated 11 September 2026.

Have an Idea? Let's Build It.

Let's discuss the problem, the opportunity and a practical roadmap — no jargon, no pressure.